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Queue-it
Queue-it is a leading developer of virtual waiting room services to control website & app traffic surges by offloading visitors to a waiting room. Its SaaS platform enables online ticket vendors, ecommerce companies, education and public sector services to keep their systems online and visitors informed, capturing key revenue and online activity on their most business-critical days.
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Additional Locations
Case Studies
A 'safety net' for unexpected peaks
GSUSA engaged Queue-it to manage the flow of users to selected councils’ websites during summer camp registration opening days. After this success, GSUSA will utilize Queue-it in a general case as a ‘safety net’ for all councils.
Best-in-class ticketing experience
Tickets.com uses Queue-it to manage site overload during ticket sales for UK Premier League Soccer games. Users waiting in line are informed about their individual queue status dynamically, and are able buy tickets as they return to Tickets.com.
Crash-free iPhone launch
Telenor used Queue-it in connection with the iPhone 4S launch in the Danish market. Launching a new Apple product is a classic website crash generator, so Telenor decided to apply the virtual queue software service on the night of the launch.
Drastically improved customer service
Billetlugen uses Queue-it to protect its site from becoming un responsive during ticket sales for mass interest events, such as sports games and concerts
Especially valuable with high demand events
Ticketsolve is a Dublin, Ireland, based online ticketing software company that facilitates online ticketing at highly competitive rates. They use Queue-it to protect the website from becoming unresponsive during ticket sales for mass interest events.
Every user had a good buying experience
The IAAF/AL-Bank World Half Marathon Championships 2014 includes a mass participation race for 30,000 Danish and international runners. They used Queue-it to sell the first 20,000 starting numbers to ensure that every user had a good buying experience.
Ideal and highly recommended service
Barbican was able to communicate clearly and efficiently with customers in queue, and kept their website up and running, even with more than 60,000 customers in queue on the day of the release and over 100,000 customers visiting their site.
Load testing and capacity management
The Municipality of Rudersdal used Queue-it’s services during the UCI Road World Championships. Queue-it conducted thorough load testing of the website and implemented the online queue system throughout the environment.
Prevents revenue loss during slowdowns
Bilka (part of Dansk Supermarked A/S) have been using Queue-it’s virtual queue system to protect its webshop (bilka.dk) during the holiday season sales peaks.
Prevents theatre season subscription slow-downs
The Royal Danish Theatre draws mass attention when a new season’s performances are announced and when subscription sales open up on its website. In order to prevent slowdowns or failures for its customers, the theatre uses Queue-it for protection.
Queue-it exceeded expectations
Lilly Pulitzer implemented Queue-it and allowed overall revenue to be optimized, as every customer was provided the opportunity to access the site and complete their purchase at any point during the campaign.
Rock solid implementation and all-hands-on-deck service: Queue-it is great!
OnPEAK applyed Queue-it to the PAX South 2015 housing opening and was able to manage the anticipated high user volume while maintaining steady system performance and end-user satisfaction.
Saved hundreds of support cases
The Danish Nature Agency uses Queue-it and the hunters are now served in the order they enter the website, and they are continuously updated on their queue-status, i.e. place in line and expected time to be served.
This year, all we had were compliments
Varsity Trip teamed up with Queue-it for the 2010 to secure a much improved end user experience and a smooth booking process without fallouts.
University admissions acceptence management
Aarhus University has experienced growth in the number of students applying to its academic programmes each year. Therefore, they decided to use Queue-it in the admissions process to help handle student user overloads to the admissions online system.
Programs
AWS Government Partner Program, AWS Marketplace Seller
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